At Sagamore Companies, along with our affiliates ("Sagamore Companies", "we", "us"), we prioritize your privacy and are dedicated to protecting the information you share with us. This document outlines how we handle the Personal Information collected through our website, applications, and services (referred to collectively as "Services"). It does not extend to the content processed on behalf of our API customers, which is covered by separate agreements.
1. Collection of Personal Information
- We gather Personal Information about you in the following ways:
- Directly from You: When you create an account, use our Services, or communicate with us, we collect:
- Account Information: Your name, contact details, account credentials, payment information, and transaction history.
- Content: Personal Information in your inputs, uploads, or feedback to our Services.
- Communication Information: If you contact us, we collect your name, contact details, and message contents.
- Social Media Information: Interacting with our social media accounts may result in us collecting your contact details. The social media platforms may also provide us with aggregated user interaction data.
- Technical Information: Browser/device data, IP addresses, usage patterns, and cookies to enhance your experience and improve our Services.
2. Use of Personal Information
- Deliver and improve our Services.
- Communicate with you about updates and offerings.
- Conduct research and prevent fraud.
- Comply with legal obligations and protect our rights.
3. Disclosure of Personal Information
- Service Providers: To support our business operations and service delivery.
- During Business Transfers: As part of mergers, acquisitions, or other business transitions.
- For Legal Reasons: When necessary to comply with laws or protect our interests and safety.
4. Your Rights
- Access your Personal Information and information relating to how it is processed.
- Delete your Personal Information from our records.
- Rectify or update your Personal Information.
- Transfer your Personal Information to a third party (right to data portability).
- Restrict how we process your Personal Information.
- Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
- Object to how we process your Personal Information.
5. Children’s Privacy
6. Third-Party Websites
7. Security and Retention
8. International Users
9. Policy Updates
10. Contact Us
Consent to Communication
Automated Calls and Messages: You acknowledge that consent includes receiving autodialed and prerecorded messages or calls delivered via automated technology, to the phone number you provided. We will obtain separate, express consent for telemarketing calls as required by law.
Third-Party Communication: You agree that we may share your personal information with trusted third parties for them to contact you with relevant offers and services. However, your information will be shared in accordance with our Privacy Policy and applicable laws concerning data protection and privacy.
Voluntary Nature of Consent: Providing your consent is completely voluntary, and you may withdraw your consent at any time. To withdraw your consent, please follow the opt-out instructions provided in our communications or contact our customer service.
Data Protection and Privacy
Sharing and Disclosure: We do not sell your personal data. We only share your data with trusted third parties who adhere to our data protection standards or when required by law. Our third-party partners are obligated to protect your information and are prohibited from using your data for purposes other than those specified by Sagamore Companies.
Data Security: We are committed to keeping your personal data secure. We implement appropriate technical and organizational measures to protect against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
Rights of Individuals: You have rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your data. You also have the right to object to processing and the right to data portability. To exercise these rights, please contact us.